When it comes to ensuring system availability and reliability, the best line of defence is to prevent problems before they occur. TP Systems’ Monitoring services take a proactive approach to systems monitoring and management. We track components such as desktops, operating systems, servers, firewalls and networks, and identify potential problems. Our Service Desk Personnel can then take appropriate actions to resolve service-impacting issues so they don’t affect your organization.
Proactive Systems Monitoring gives you ready access to TP System’s technical expertise as well as advanced tools which can provide 24/7 availability monitoring to real-time performance reporting.
Maximizing system performance and uptime
In the IT industry, the most time-consuming and resource-intensive activities are the day-to-day maintenance tasks that demand immediate attention and over-utilize your IT staff. Our monitoring services are designed to decrease
the amount of time spent on reactive “break-fix” tasks by being able to proactively view the state of your IT environment and manage resources wisely.
Our monitoring technology is Web-based, requires no agents to be installed on the devices being monitored and can be turned on within hours.
Our service goes far beyond just threshold monitoring and reporting. It also handles Patch Assessment, Vulnerability Scanning and Security reporting against your servers and other devices to isolate attacks and possible security breaches.
Benefits
- A single view of your technology environment
- Reduced risk of data loss, virus attacks, and security breaches
- Improved system performance and availability
- Reduced downtime
- Better capacity planning
- Remote access